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Old 27-03-2006, 12:51 PM   #11
Sofaking
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Quote:
Originally Posted by jambutty
In a way it is nice to know that I am not alone with this problem and it’s not me going senile or doolaly or something.

It would appear that what happens is that when you access E-Gold using a tampered with bookmark it disables the Sentinel settings. You know that something is wrong when you get told that you inputted the wrong Turing number when you KNOW that you have not. When putting in the new right one you get taken straight to your Balance page instead of the page that displays your Sentinel settings. Clever move that because I suspect that most people would not see this as a problem and carry on doing what they intended to do in E-Gold and log out. Thus they leave their E-Gold account with the Sentinel settings disabled and not know it. Now all the thief needs is a password.

But the real problem is how to get rid of something that you don’t know what it is or where it is? I just know that there is something new on my computer and none of the various anti this that and the other software detects it. AdAware gets rid of the effects of this ‘extra’ by removing the E-Gold bookmark but no sooner that you access E-Gold by a ‘clean’ bookmark it all starts again.

Actually there WAS something new on my computer. It’s not there now. As a quicker alternative to re-formatting the hard drive, re-installing everything and getting all the various updates, not least of which is the XP updates, which can take hours and hours even on broadband, I opted for a System Restore from two weeks ago.

I have always been in the habit of setting a System Restore point BEFORE installing any new software and in any case XP sets its own restore points from time to time so I had a good selection to choose from. Once restored it took a couple of hours to get any updates and a full sweep of my computer to establish a clean machine. Then came the ultimate test. Could I log in to E-Gold without any problems?

Yes! I could and I have done once every hour for the last 12 hours without any problems at all. Thus I am confident that my computer does not have what it had before. So I took the opportunity to change my password just in case the potential thief had managed to get hold of it somehow and didn’t clean out my account because there was less than $5 in it. S/he was waiting for a larger amount to appear.

I have set another System Restore point so that should I get infected again, at the first signs all I need to do is a System Restore to that point and all will be well again.

The chances of my computer getting infected again are quite high because I am sure that it came from a rotated page on an autosurfer. I have no idea which one but I think that I know what I am looking for. I came across that Explorer User Prompt with the words Javascript initialised in a text box again and it was since that time my problems started.

The ROI surfers in question are, with the first three being the prime suspects:
Black Gold Surf
Surfers Garden
WiredSurf
ProSurfInvest
MoneyUnit
FairDinkumSurf
KnightsGoldSurf
SearchSence
MillionetteS
TotalRune
MySurfPortal
Instant Money Flow
Knight Surfers
MaximumSurf
I also have a list of suspects (not as long as your list, jambutty) but unless I surf them all separately, I'll probably never know the real culprit....
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Old 27-03-2006, 02:01 PM   #12
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Seems like when you finally start seeing some light, something else surfaces. I'm trying to think the best way to go about this. Thinking about setting up a separate computer just for e-gold. Or getting a Mac to do all on. Not really sure. But I do not think I can go around checking on my e-gold every 5 minutes. I try not to leave much in there, but when chunks are paid out to you from autosurfs, etc your e-gold is very vulnerable. Is there a good place to park e-gold if you need to?

I already do all of the virus, trojan checking, etc. But that has failed me here. So I need a safe plan. Would like to know what works best for some others. Any ideas appreciated. Ex. Would it be better to get a Mac for this?
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Old 27-03-2006, 02:30 PM   #13
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A Mac would probably solve the problem nightwind but it too is plagued with viruses etc, although nowhere near to the extent that Windows PC’s are.

However you do not need to worry if you can get into E-Gold first time without being told that your Turing number is incorrect and when you do you will see right away if your Sentinel settings have been altered. If they haven’t they you are OK but I would take the opportunity to change your password. Hopefully you are not using a real word but at least 12 random characters of upper and lower case letters and the numbers. 15 would be better and 20 would be better still.

Even if you do get the wrong Turing number message then your E-Gold account is probably secure providing that you check your Sentinel settings immediately you get into E-Gold and re-set them.

If that happens and you are running Windows ME or XP do a System Restore to a point a couple of weeks back and that should get rid of whatever nasty is on your computer. That is well before all this lot started. Once you have done your restore see if you can now get into E-Gold first time then get all those various updates and then set yourself a new System Restore point just in case your machine gets re-infected.

I have just finished my daily surfing of those sites mention above without any alarms and I can get into my E-Gold account first time. The Sentinel settings are where I left them and the $4 is still in place.

A lot of people decry the System Restore facility but used properly and with a bit of forethought it can be a godsend.
Quote:
But I do not think I can go around checking on my e-gold every 5 minutes. I try not to leave much in there, but when chunks are paid out to you from autosurfs, etc your e-gold is very vulnerable. Is there a good place to park e-gold if you need to?
It isn’t necessary to keep on checking your E-Gold account nightwind just be aware of the above and act accordingly.

In light of recent events it is risky leaving large amounts of E-Gold in my account. In my case, anything that comes in either goes out to some other site or gets uploaded to UniClear for eventual loading of my Debit Card. However if you leave some in your UniClear e-gold Account you can download it back to E-Gold proper whenever you need some. It might take up to 24 hours though. Sometimes it is instant.
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Old 27-03-2006, 04:59 PM   #14
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Default E-gold

Has anyone ever tried to contact e-gold concerning accounts that have been hacked and taken over.

I know they can't get money back, but can they get you access back to the hacked account, so you will at least be able to access the history, etc.

Or is it worth the trouble? Just wondered what kind of help they can give on these matters.
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Old 27-03-2006, 05:11 PM   #15
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Quote:
Originally Posted by nightwind
Has anyone ever tried to contact e-gold concerning accounts that have been hacked and taken over.

I know they can't get money back, but can they get you access back to the hacked account, so you will at least be able to access the history, etc.

Or is it worth the trouble? Just wondered what kind of help they can give on these matters.
Many people have contacted E-Gold but all have got the stock reply, which basically translates to:
“Our system is perfect so it’s your computer that is compromised so it’s all your fault.”

OK! The words are different but that is what they mean.

They could get your money back if they tried but they won’t even consider trying.

But give them a try, you never know you may be the first to get some satisfaction.
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Old 28-03-2006, 12:35 AM   #16
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Default E-gold problem solved, well kinda

I did the System Restore, and it did away with the e-gold hack problem. Yea!

Unfortunately, the hacker already took control of my primary e-gold site, and changed the passphrase so I can't get in.

I have a considerable upgrade that has expired in PhoenixSurf which is due in about 5 days. I contacted PhoenixSurf, but they indicated that they could not send the expired upgrade to another e-gold number. So that means the hacker is going to be very very happy in 5-6 days. I find it almost unbelievable that they will not simply change my e-gold number. And what is ironic, it is possible that I picked this bug up from an autosurf site.


This is going to prove to be a pretty big set back for me after all. While I thought I had lost only a couple of hundred e-gold, it is now going to be way more. And this sure makes me wary of PhoenixSurf now.

But thanks for the tip on getting rid of the hack. Worked like a charm.

Last edited by nightwind : 28-03-2006 at 02:17 AM. Reason: Spelling and clarity
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Old 28-03-2006, 07:49 AM   #17
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I am pleased that the System Restore sorted out your computer for you.

I can understand PhoenixSurf not being able to send your earnings to a different payment processor because that is standard. But surely they should be able to send your cash to a different E-Gold account to the one that is registered with them.

I would ask them to withhold payment until you can get your Primary E-Gold account returned to you and explain why.

Then get in touch with E-Gold and explain what has happened to your E-Gold account and ask them to restore it to your control.

You could try upgrading the minimum on PhoenixSurf from your new E-Gold account and then change your profile to this new number.

Either way I would be raising merry hell with E-Gold and PhoenixSurf to protect your forthcoming payment.

Good luck!
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Old 29-03-2006, 02:25 AM   #18
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Well, this is all very interesting. I thought I had somehow been lax in my anti-virus, anti-spyware suites. I, too, had my e-gold account hacked on March 25th. And I'm pretty sure the hack originated from an auto-surfed site (the only ones I had left at that time were Studio Traffic, DadnDave's and EProfitWhateveritisnow). I had a 20 character random password and was freaked out thinking they'd somehow yanked my RoboForm files. I, too, went through that fiddle faddle of "wrong turing number" and so on.

Part of the response from e-gold:

"The unauthorized transaction was made from remoteip address '24.17.81.97'" and "We investigated and placed a value limit on account #2553046 to prevent it from receiving additional funds."

The IP address is, apparently, in Everett, Washington ... unless it's been spoofed somehow.

They mentioned several trojans and such and mentioned a possible registry change, but I found none of those trojans on my machine nor was the registry entry they mentioned in my registry.

The good part? The son of a ***** got $7.

The bad part? I think there's some unknown malware on my machine now, because my stock trading platform no longer works and I can't install the new one. I've tried installing several things since this hack and I can't do so. I'm not THAT computer savvy, so am not sure just what I'm going to do about all this.

Oh - the other thing: I have, so far, been unable to go back to an earlier System Restore Point. It's failed every time.

Last edited by weston : 29-03-2006 at 02:28 AM.
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Old 29-03-2006, 09:37 AM   #19
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It looks like your options are limited weston to re-formatting your hard drive and re-installing everything. Before you do back up all your personal data to a CD or even a DVD.

According to a news item on BBC TV last night Microsoft have recently discovered yet another bug in IE that can compromise the programme. They didn’t specify how though. A patch will be forthcoming by early April to counter this problem.

Could they have discovered what has been affecting us?
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Old 29-03-2006, 02:31 PM   #20
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Quote:
Originally Posted by nightwind
I try not to leave much in there, but when chunks are paid out to you from autosurfs, etc your e-gold is very vulnerable. Is there a good place to park e-gold if you need to?

Some people use 2 e-gold accounts, one highly protected with a good, long password for storage and another one to make desposits, but the hacking problem still remains this way.

Whenever I reach my limit I put a ammount in 1mdc, it's a hassle to transfer gold from one account to the other each time, but better safe then sorry.

Unlike e-gold, 1mdc has no storage fee, and they recently caught a hacker with 2100 stolen grams.
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